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Customers

Teams that stopped signing out.

Stories from support, QA, development and social media work. Figures come from each published case study.

Customer support

Frontline Education

Frontline serves “more than 12,000 educational organizations.” Support agents used identities to stay signed in to several school districts' accounts at once, and workspaces to take a call without losing their place.

4–5

customers at a time, up from “two clients at once”

4%

more support tickets closed through chat

“We've always been frustrated because of the inability to work with more than one customer at a time.”
“Now we have a little more flexibility to stop (and take the call) because we're not going to lose our work.”
Frontline Education support team
QA testing

TeamSnap

Testers keep their tabs and logins in place when a blocker hits, then switch projects without losing work.

“With Ghost, I don't have that hesitation.”
Social media

Elisa Vazquez

A social media manager who stopped logging in and out of client accounts all day.

35–40 min
a day saved on logging in and out, per the case study

Web development

Bruno Skvorc

A developer juggling several large projects who moved from crashing tab overload to saved workspaces.

“I could just easily and safely save my tabs into Workspaces.”

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Every feature for 14 days. No card needed.